www.johnfoote.co.uk

Terms: You must read this because it creates a contract

• Definitions: "WE", "US", "OUR", means "WWW.JOHNFOOTE.CO.UK", "JOHN FOOTE THE INTENSIVE DRIVING SCHOOL", "JOHN FOOTE" "JOHN FOOTE DRIVING"
• "ASSOCIATE/S" "INSTRUCTOR/S", "DRIVING INSTRUCTOR/S", means our "FRANCHISED INSTRUCTOR/S"
• "FRANCHISED" means a self employed driving instructor paying us either a fee, commission or both to display and use our driving school logos for the purpose of giving driving lessons. "DSA" means the Driving Standards Agency


• "YOU", "YOUR" means "YOU"
• "DSA" means "Driving Standards Agency"

About this contract:

• The contract between us and you is deemed binding once you accept the driving test booking date and pay for the course and Driving Test using Google Checkout ™ via our website
• If you book your own Driving Test the contract comes into force once you book and pay for an intensive course using the method described above
• In any event, booking an intensive driving course deems that you have accepted our terms and conditions
• You have a 7 day "cooling off" period from the moment you make your payment via Google Checkout™
• If your Driving Test is due within 7 days of your original booking we cannot apply a "cooling off" clause. In this event you should think carefully before making a booking with us

About your course and how it is chosen:

• This is not a car-sharing course
• The same fully qualified Instructor will teach you throughout your course
• In the unlikely event of Instructor ilness or mechanical failure of the tuition vehicle, John Foote reserves the right to substitute an Instructor or vehicle to start, continue or complete the training course
• All tuition vehicles are insured and dual controlled and remain the responsibility of the Instructor
• When you told us about your driving skills we either accepted your choice of course (based upon the skills you described to us) or you took advantage of our two hour assessment
• We cannot foresee or guarantee the result of your driving test, whether you selected your course or took an assessment with us
• John Foote strongly recommends an assessment lesson prior to your intensive course
• If, for any reason, you reduce the number of agreed hours you must accept full responsibility for your decision. We will not refund any hours paid but not taken if you choose to reduce your agreed course length
• If we recommend or you request further tuition you may purchase extra lessons currently charged at £25.00 per hour
• This rate may vary from time to time. Any variations to our rates will be published on our website

What you need to bring on the first day of your course and the day of your Driving Test:

• 1. Both parts of your licence, photo card and A4 driving licence counterpart plus (when applicable) your theory test certificate
• 2. The DSA confirmation email showing your test date and time
• 3. If you hold an "old fashioned" paper licence, bring photographic identity. See the DSA confirmation email for suitable identity documents. Your Passport is a suitable example. Please ask your Instructor about other suitable forms of identity if you do not have a Passport.
• 4. Glasses or contact lenses prescribed for driving
• Items 1 - 4 will also apply to your test day
• The DSA will cancel your Driving Test if you cannot comply with any or all of items 1 - 4 shown above
• We cannot offer you any refund if this happens
• The onus is upon you to prove your identity on the day of your Driving Test

How your payments become due:

• The full payment as shown on the website becomes due within 3 working days of the Driving Test "booking date"
• For the avoidance of doubt, the "booking date" is the date WE book your Driving Test and NOT the date of the DSA driving test
• We reserve the right to change, at any time and without notice, our methods of payment
• If a payment is not received within 3 working days of any request for payment we reserve the right to cancel the driving test and course
• We will tell you by email or phone before we do this
• Payment is only acceptable via Google Checkout™

About your Instructor:

• Associates of John Foote are self-employed DSA Approved Driving Instructors (ADI's) and the first day of your course transfers the contract to a John Foote associate
• John Foote cannot be held responsible for the actions of an associate
• John Foote does not use the services of trainee driving instructors or sub contracted instructors
• All instructors / associates are fully qualified and approved by the DSA and will have been on the DSA register for a minimum of 5 years and have undergone at least 1 DSA Check Test

Who can cancel your course?

• You may cancel your intensive course once started and we will refund any hours paid, but not taken, at our current refund rate of £10.00 per hour
• We can vary the refund rates at any time and we will publish any variation to this rate on this page
• We may not be able to refund the DSA Driving Test fee if we have less than 10 (ten) clear working days before the Driving Test due date
• A Saturday is deemed to be a working day unless preceeded or suceeded by a Public Holiday
• You may cancel your intensive course up to 10 clear working days before the Driving Standards Agency's notified cancellation date. We will refund you the DSA driving test fee, if we paid it, less a 25% administration charge. We need 10 (ten) clear working days to do this
The 25% administration fee equates to the course value, less the DSA test fee, shown on our website
For the avoidance of doubt,  we will refund 75% of the course fee. We will refund the DSA test fee in full if we have 10 (ten) clear working days in which to do so
• We can cancel your course if we have made every effort to contact you but without success. The next point shows how we will attempt to contact you
• We will attempt to contact you by either email, text message or voice mail, using the contact details you gave us before we do this
• We reserve the right to clear payments before making any refund
• Any payments can only be refunded to the original credit or debit card holder

Your DSA Driving Test:

• We can postpone or change the date ofyour driving test if you fail to reach a standard that we consider acceptable to the Driving Standards Agency
• We will tell you in sufficient time if we feel this is necessary and we must retain the right to do this in the interest of public safety
• In any event we will work with you to arrange further remedial training and re-apply for your Driving Test

What happens if the Driving Test date is changed?

• It is extremely unlikely that we will change the test date. We have outlined in the previous paragraph "Your DSA Driving Test" why we might do this
• The DSA can and does change or cancel Driving Test dates often with little or no warning
• Weather, sickness and administrative errors are all DSA reasons for cancellations and neither John Foote nor our Instructors can be responsible for the actions of the DSA
• The DSA should tell you if it changes your test date. You must tell us
• If the DSA cancels your Driving Test we will endeavour to make available the same Instructor and tuition vehicle for your new test date. We cannot guarantee this
• We may need to substitute an alternative Instructor and tuition vehicle

The Driving Standards Agency and you:

• We have absolutely no control over any actions or decisions which either the DSA or its Examiners may take
• When we book your driving test we act as a third party between you and the DSA and we cannot be held liable for any apparent breach of contract by the DSA
• Though we will do everything we can to help resolve a problem, you should remember that the contract for the driving test is between you and the DSA
• The DSA can and does use the Data Protection act to avoid discussions with any third party